Agile Metrics to Boost Productivity

How many agile teams can say whether they are actually productive? A wide number of criterias for performance analysis that experts propose to assess the productivity of agile teams.

Our team has analyzed thousands of articles to provide the best criterias to measure your team performance.

Performance        Criterias Focus     Explanation
Cycle timeEfficiency, Throughput  Amount of time required to finish a unit of work
Rate of DefectQualityNumber of issues over a time interval
Repair TimeEfficiencyTime required to resolve a ticket or issue.
Delivery FrequencyEngagementQuantity of deliveries to customer
Team MoraleEngagementLevel of positive engagement between team
Customer ReviewEngagementLevel of satisfaction from customers.

Explanations

  • Cycle Time - This is the one of the most important performance criteria for an agile team. It shows how perfectly well oiled the team is. Whenever a task is assigned, all the subtasks are assigned to stakeholders with a deadline. Good cycle time means the team is doing well within deadlines i.e it is a high performance team. It is absolutely important to have a good cycle time if the team wants to achieve ‘high performing’ status.
  • Rate of Defect - Simply developing and manufacturing the product is not the criteria a good agile team should look forward to. It must have an indicator about the work quality as it is directly related to ‘rework’ prediction. 
  • Time to Repair - A bunch of humans making mistakes is a very natural part of a business process. But, the ability to recover quickly is an indicator of a high performance team. When mishaps happen, the ability of a team to respond is an essential criteria to drive value in future.
  • Delivery Frequency -  An agile team’s ability to build a sustainable and smart solution for a customer is an important criteria for a high performance team. Thus, being able to deliver in a timely manner is directly related to team recovery performance.
  • Team Morale & Customer Review - These two are grouped together because it is both non technical, yet important for organizational success. Hence, it is quite rare that one to be low and other to be high or vice versa. All agile teams must understand the importance of consumer feedback and the management must understand the importance of employee satisfaction.

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