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Showing posts from March, 2022

5 Things a Smart Organization Looks In Enterprise Service Management Tool

 Most business owners have heard about potential benefits of Enterprise Service Management, but are skeptical about its adoption for enterprise wide use. High performance teams over the world exploit the use of IT Service Management (ITSM) capabilities to improve business functions and operations. Let’s explore 5 key needs to look forward in an ESM tool while adopting across the enterprise. Feature #1 : Digital Workflow Management  For an organization to achieve efficiency, smart digital workflow processes must be defined. Not only it saves cost, but saves time too. Features such as ‘Request Management’ arising from Help, Service, Change and Information can be included for easy management. Extensive features such as Automated Routing, Queue Management, Alerts & Approvals must be integrated to help ensure that work is accelerating efficiently. Feature #2 : Non-Functional Requirements There are features which are under appreciated but play a significant role while choosing a

Which Atlassian Cloud Tier is Perfect for My Organization

Many top tier organizations are switching to Atlassian Cloud and there is no reason your organization should lag behind. To elaborate further, even Atlassian is extending its cloud capabilities to support from smallest to largest clients. But the million dollar question is , ‘Which suits best for your organization ? ’ Atlassian Cloud are available in 4 tiers : Free Standard Premium Enterprise Except Free, all other tiers are available at monthly and yearly subscription. Furthermore, each product can also be licensed separately. Atlassian always provides flexibility to its customers. For example : One business owner can license Confluence Premium for 200 users and Jira Software for 50 users. Even if one chooses the wrong choice for the first time, one can always move to different choices at later stages. FREE TIER Free Tier is the most recommended way to start off the usage of JIRA. Best practice is to pick a small group of admin users which can act as a test team to use th

Common ITSM Tool Mistakes a Smart Organization Should Know

 Almost 90% business owners exhibit a ‘penny wise, pound foolish’ approach.  The expression implies that one is cautious with little amounts of money, but reckless with huge sums. Tragically, the exact scenario arises when organizations went through executing an IT Service Management (ITSM) tool.  There would be numerous potential situations where the plan could derail and end up costing your organization time and cash. Mistake 1: Calculating the Total Cost of Ownership instead of just ‘sticker price’ of tool The sticker price of the tool is actually a small part of overall cost. A smart business owner must also include costs like :- Training costs Implementation Costs Maintenance Costs Administrative Costs Cost to customers, if any Mistake 2: Finalizing a tool based on Price rather than Overall Value An inefficient business owner would choose the least expensive tool that "does the work" . However , it could end up with charging extra costs that outweighs the tool

eCommerce Design & Website Development in New York

 It is no secret that to develop an interactive website , it needs to be customized as per the  business intricacies.  We are a professional eCommerce development organization who takes pride in creating feature-rich, aesthetic and functional websites. With over a decade long experience, our team combines business focused products with modern technologies. Our solutions are :- Reliable & Secured Aesthetic with Superior UI/UX Responsive i.e Mobile Friendly Quickly Deployed We have a proven track record to devise successful strategies tailored to your dynamic needs. We are a highly rated ecommerce website development company in New York . Not only this, Ziggle Tech has been recognized by Forbes . Our niche has been unlocking the potential of eCommerce platforms to meet the growing needs of customers across the globe. Magento Design & Development in New York Being in the software industry for over a decade we have concluded that Magento is the answer for all eCommerce ne

Understanding CONFLUENCE By Atlassian

 Assuming at some point you have asked someone, "What exactly is an Atlassian Confluence?" you would have gotten at least one of these general responses: "It's a wiki." "It's a knowledge base." "It's a business friendly workspace." Although, These classic responses might be precise, they aren't self explanatory if you aren’t acquainted with terms like "wiki" or "knowledge base." Confluence is intended to be used by everybody in your organization, from a marketer to a manager to a developer to a designer. Each additional member adds value to your cause . In confluence, it's very important that jargon doesn't scare users before they even start rolling. Ofcourse, members will take an interest if the language is simple, self explanatory and clear . WHAT IS A WIKI? Since most people know about Wikipedia, Confluence creators have utilized the tactic of starting with something people already know .

Why You Should Migrate Your Business to Atlassian Cloud in 2022

It's 2022, and we are yet to know what the future of work will resemble . Some say it will be purely online, some say it’s hybrid, only time will tell. In 2020, school education went virtual and every meeting was being held online. Numerous businesses endured a lot of hardships, and some didn't make it to the end . But, a few organizations flourished, or at least managed to endure the storm. After two years, what's the takeaway? If you are still yet to move to the cloud, is there still any strong reason to do so? The response is still yes. What Benefits Does Cloud Migration Offer My Business? A Great Question. Cloud Migrations offer various advantages, however for most clients, the benefits vary as per their use case. Let’s list out a few advantages: Eliminate Server Downtime & Say Goodbye to Maintenance: No need to worry about constant updates and downtime issues. When an organization moves to Atlassian Cloud, it automatically gets the latest and best features of Atlas

Cloud Migration Strategies: Choosing Best Fit for your Business

 You have concluded that moving to Cloud is the best choice for your organization and rightly so. But, how would you approach doing the same? Moving to the Atlassian Cloud can be chaotic  that could affect clients, users and server performance. Therefore, the right approach is to devise a set of strategy that meets any organizational requirements specific to your use case. In the blog, we will discuss 4 cloud strategies while moving to an Atlassian cloud. Let’s have a look at what fits you. Clean Up & Migrate When we use this technique, we analyze the source instance and remove anything which doesn’t make sense to migrate . Each data which is necessary is migrated while leaving the inessential items in the server. Advantages Just one outage during migration. Can lessen the outage time Improved instance, driving performance. Reduced finances & costs. Disadvantages Outage window depends on information size. So , it might be longer for larger informati

Why Your Business Needs Enterprise Service Management Tool

Enterprise Service Management is advancing into all aspects of business organizational structure, defining processes and improving how teams work. Today, Service Management utilizes IT Service Management (ITSM) capabilities in accelerating business capacities for improving operations and results. The most effective way to see how Enterprise Service Management can change your business is to discuss the values an Enterprise Service Management brings to your table. How Enterprise Service Management Benefits Your Business? Whilst Enterprise Service Management could be somewhat new to people’s minds, regardless of being a "thing" for more than 10 years. ITSM has been evolving for over thirty years. There are many causes behind its progress, including the advantages that apply to both ITSM and Enterprise Service Management situations.  1)    Service based thinking stresses to view the world from a demand based approach, rather than a supply based approach. This allows business owne