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 Enterprise Service Management ( or ESM) is an extension of IT Service Management (ITSM) . It comprises all tools, processes as well as best practices to non-IT sections, for example, HR or Design who are more likely to serve the necessities of employees. Top Advantages of using ESM Centralized Management Large number of excel and docs raises huge complexities for both stakeholders and managers. Using a single ESM tool, managers can easily track the issue , thereby increasing efficiency. Structured and Efficient Streamlined processes, alert management, automation can eliminate manual interference. This makes processes transparent. An ESM tool also allows managers to provide insights where employees may need help. Cost Savings and Increased ROI More the usage of ESM, the more the savings for a business. With access to data real time, all stakeholders can leverage information as per their need with the help of knowledge bases and queries on the go. Multip...

How many agile teams can say whether they are actually productive? A wide number of criterias for performance analysis that experts propose to assess the productivity of agile teams. Our team has analyzed thousands of articles to provide the best criterias to measure your team performance. Performance         Criterias  Focus      Explanation Cycle time Efficiency, Throughput   Amount of time required to finish a unit of work Rate of Defect Quality Number of issues over a time interval Repair Time Efficiency Time required to resolve a ticket or issue. Delivery Frequency Engagement Quantity of deliveries to customer Team Morale Engagement Level of positive engagement between team Customer Review Engagement Level of satisfaction from customers. Explanations Cycle Time - This is the one of the most important performance criteria for an agile team. It shows how perfectly well oiled the team is. Whenever a task is assigned, all the subt...

 In the age of reliability and high performance is prioritized over anything else, Atlassian Cloud offers access to resources anytime . Using Atlassian Cloud, business organizations can scale with required security, control over global teams. Apart from its excellent adaptability and versatility, Atlassian Cloud saves costs in the long haul. Companies just need to pay for the tools and resources they use - saving huge infrastructure, hardware & software costs. With new features being added regularly, Atlassian Cloud is the absolute go to for a business. Over the long run, Atlassian Cloud helps businesses to saves money in the following criterias :- Upgradation Costs - With Atlassian Cloud, you stay updated with the latest version. With Atlassian Cloud , one gets automatic updates with seamless access to its security updates without any manual work. Licensing and Renewal Costs - Atlassian Cloud membership can be set up for automatic renewals as per choice i.e monthly ...

 Cloud Based Infrastructure is not just a rising trend, but the future is definitely designed around the model. Like numerous software organizations, Atlassian has sped up its shift towards the cloud movement. Yet, figuring out the most ideal way to move to the cloud can be hectic and a tedious task. Based on our experience, we will suggest the 5 Essential Mantras to speed up migration to a cloud solution.  Use a Trial Period Did you have any idea that Atlassian offers its Server and Data Center clients the likelihood to investigate and assess the Cloud offer at their own speed for as long as a year? Furthermore, this is free! This time for testing permits you to find out about the progressions that look for you. Review Existing Apps As most of us know, Atlassian tools provide a wide range of applications for usage. Prior to cloud migration, it is vital to conduct a review of active applications in use.  Most of them will be available in the cloud, some o...

 A top marketing company performs activities on various platforms: Social Media, Content, Email, Product, PR, Ads and so on. However , each segment has its own set of challenges and complexities according to its use case.  But most importantly, They all share something in common: they must oversee all segments effectively and within scheduled timelines. How do efficient marketing teams accomplish this? They take help of sophisticated excel sheets, back and forth emails and countless meetings. But, what about shared assets and media files? They can be found anywhere in different devices to email attachments to multiple applications. It only signifies that a marketer’s job is scattered throughout the process which creates roadblocks, delayed timelines and hindrances. What if we tell you there is a solution to this? A much better method. A tool whose entire existence is built around to manage projects where everyone can see and keep all shared information in a single place. ...